Frequently asked questions about our locksmith services in Dallas–Fort Worth.
We’ve collected answers to the questions we hear most from homeowners, property managers, and business owners across DFW. If you don’t see what you need, call us – we’re happy to help.
That’s our typical average across DFW. Traffic and distance can vary, but we’ll give you a live ETA when you call.
We serve the entire metroplex - Dallas, Fort Worth, Arlington, Irving, Plano, Frisco, McKinney, Garland, Richardson, Carrollton, Grand Prairie, Mesquite, and nearby suburbs. If you’re not sure, ask - we’ll confirm coverage on the spot.
We provide an upfront quote before any work begins. Pricing factors include the type of lock or hardware, number of cylinders/doors, access level, and urgency (emergency vs. scheduled). No hidden fees or surprises.
Yes. We are fully licensed in Texas (Licensed #B28373201), bonded, and insured for your protection.
Our first approach is always non-destructive entry. In the rare case a lock is severely damaged or a high-security mechanism requires drilling, we’ll explain why and get your approval first.
For your security, we require proof that you’re authorized to enter (photo ID plus evidence such as a lease, utility bill, work order, or the property owner/manager present). For vehicles or commercial sites, additional verification may apply.
We accept all major credit/debit cards, contactless payments, cash, and itemized invoices. Business accounts and property managers can request invoicing (see Payment Questions below).
Yes. Our workmanship is guaranteed, and new hardware includes the manufacturer’s warranty. If something isn’t right, we’ll make it right.
Yes. We can duplicate standard keys, restricted keys (where permitted), and many high-security or smart-lock keys/fobs on-site. Ask us about your specific brand/model.
Absolutely. We install, replace, and configure smart deadbolts, keypad locks, Wi-Fi/Bluetooth locks, and access control hardware. We’ll make sure everything is securely set up and that you have full administrative control.
Rekeying is ideal when you want to disable old keys (after a move, turnover, or lost keys) while keeping existing hardware. Replacement makes sense when locks are worn, you want a hardware/style upgrade, or you’re moving to Grade-1/high-security locks.
Standard hours run daily, and we offer evening appointments to reduce downtime for businesses and busy households. For urgent lockouts and security issues, call for our current emergency availability.
Have a quick question or need help choosing the right service? Speak with a local technician.
Send photos or a door count for a clear, itemized estimate. Got questions? Ask anything – we’ll reply fast.
Upgrade checklists, security best practices, and product recommendations for DFW homes & businesses.
All major cards, contactless payments, and cash. We also issue itemized invoices upon request.
No deposit for standard residential calls. For large commercial projects or special-order hardware, a deposit may be required - we’ll note this on your quote.
Your upfront quote includes our travel and service minimum. If anything changes (extra doors, specialty hardware), we’ll confirm new pricing before proceeding.
Yes. Every job includes a clear, itemized receipt suitable for insurance, HOA, or employer reimbursement.
Yes. Property managers, real estate professionals, and commercial clients can apply for invoicing and NET terms. Ask our team for a quick setup form.
No fee if you cancel or reschedule before we dispatch. If the technician is already on the way, a minimal trip fee may apply - we’ll always let you know first.
